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Victims - Most frequently asked questions (Part 2)

作家相片: sheshe

已更新:1月12日



  1. The scammer has my ID card, bank account number, phone number, photo, etc. What are the possible risks? Do I need to cancel anything?
    We strongly advise that you include in your police report the fact that you provided your ID to the fraudulent company during registration, so there is an official record. Some scam companies sell personal information to credit agencies, which can result in receiving unsolicited loan offers or other suspicious contact. If you receive such texts or calls, we recommend blocking any unknown numbers.

  2. I feel like my assigned officer is not reliable. Can I request a change of investigation officer?
    Each police officer covers a specific jurisdiction; simply wanting to switch does not guarantee a change. It can take time for officers to track money trails and summon suspects for questioning. While it may appear that nothing is happening, investigative procedures can be complex. We suggest giving the officer time to conduct the investigation.

  3. Can I take a picture of the statement I made to the police?
    No. The case materials are classified, so photographing them is not permitted. The police keep such documents confidential, so you should not worry about the information leaking or others finding out you were scammed.

  4. My investigation officer keeps saying the case is still under investigation. Why is there no update?
    Investigative methods and details are kept confidential and are not shared publicly. Every sector has its own standards of privacy and professionalism that must be upheld. We hope you understand the constraints under which the police operate. Please give them time to conduct a thorough investigation.

  5. How can I tell if the scammer has installed a Trojan horse on my phone to remotely control it?
    Most scammers do not have sophisticated enough technology to install Trojan horses on victims’ phones. However, if you are concerned, installing reputable antivirus software can provide peace of mind.

  6. I joined a fraudulent investment group on LINE/WhatsApp and was told my investment failed and the loss is “normal.” What should I do?
    Please visit our “List of Scam Websites” page to see if the site you used is already flagged. If it’s not listed, contact us, and we will investigate at no charge. Fraudulent companies typically require victims to talk to “customer service” to make deposits or request withdrawals. Save any relevant chat logs and report them to the police.
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